management
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- Customer engagement is a customer’s voluntary contribution of resources to a firm’s marketing function, extending beyond financial patronage. In other words, it is a customer behavioural manifestation toward the brand or firm that goes beyond transactions and results from motivational drivers. Customer engagement in this book refers to the engagement of individual customers, that is, consumer...
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- „(...) The issue of the work is embedded in the mainstream of modern capital practice management in the hospitality industry. The author of the work, in a consequent managerial approach, focused her attention on the importance of employee innovation, human capital profitability and estimation of its added value in hotel strategic development. The work provides answers to the fundamental questions...
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- The book: Computer networks in packet tracer for advanced users is a collection of scenarios and network simulations for users who already have at least basic knowledge of computer networks and experience in the work associated with the administration of basic devices, as well as management of network architecture. The simulations were prepared in such a way as to develop the knowledge already presented...
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- The book: “PACKET TRACER FOR YOUNG ADVANCED ADMINS” is a collection of scenarios and network simulations for users who already have at least basic knowledge of computer networks and experience in the work associated with the administration of basic devices, as well as management of network architecture. The simulations were prepared in such a way as to develop the knowledge already presented in the...
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- This book addresses workplace bullying from the perspective of an HR leader. Workplace bullying is a complex issue that primarily affects individuals, yet it has a detrimental impact on the entire organisation, creating a highly toxic environment. The nature of corporate work demands clear and effective communication, whereas bullying severely disrupts it. The resulting harm extends beyond human resources...
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